Desktop Support Technician

Schedule: Monday-Friday 7:00 AM - 3:30 PM 40 hrs/week
Location: Little Rock, AR 72202

Seeking a Desktop Support Technician to join the IT Support team for a 6-month contract. The technician will support the hospital's annual PC refresh project and assist with day-to-day desktop operations in a Windows environment.

This role is fully onsite and involves hands-on work with end-user systems and equipment. The ideal candidate will be comfortable working in a hospital setting and providing exceptional technical support to staff and clinicians.

• Provide desktop and end-user support for PCs in a Windows environment.

• Perform PC deployment, imaging, and user profile migration.

• Inventory, track, and relocate PCs and related IT equipment.

• Troubleshoot and resolve hardware/software issues efficiently.

• Collaborate with IT team members to support daily operations and scheduled projects.

• Lift and move equipment weighing up to 30 lbs as needed.

• Perform additional IT support duties as assigned.

• Minimum 1+ year of experience providing desktop or technical support.

• Strong proficiency with Windows OS setup, deployment, and troubleshooting.

• Experience with PC imaging, configuration, and hardware installation.

• Excellent customer service and communication skills.