Workspace Administrator and Remediation - SC

Job Title: Workspace Administrator and Remediation - SC
Location: London, Manchester, Bristol, (Whichever is closest - 1-2 days/week on site)
Contract Duration 31/03/2027
Daily Rate: £600/day (Umbrella - Maximum)
IR35 Status: Inside IR35
Security Clearance: SC

Reporting into the Cloud Operations Manager you will be a Migration Remediation Resource in the Google Administration team that manages the Google Workspace range of applications for the organisation totalling 13,000 accounts.

What you'll do:

You will act as the point of contact for any data remediation required as part of our move into M365 from Google Workspace. You will be troubleshooting migration issues and modifying data in Google Workspace and AODocs, either via the user UI, the admin consoles, or via API tools such as GAM.

Main Responsibilities

• Maintain regular contact with users to understand their needs and challenges
• Maintain and build the relationship with the Microsoft migration team
• Manage and triage incoming migration issues
• Work with the Digital Records Management team in managing the AODocs document library
• Work with the Project Delivery team in the migration of data out of Google Workspace
• Creating documentation, processes, training materials, and service desk knowledge base articles, for any important migration issues.

It's essential that you have:

• Experience in working as third line support in a busy IT support function
• Experience in data migrations and migration tools
• Experience in using Google Apps Manager commands (GAM)
• Experience managing SaaS based messaging platforms such as Google and Office 365
• Experience with, and confident in dealing with, senior stakeholders and VIPs.

It's desirable that you have:

• Any experience with AD, MS Exchange and Sharepoint is highly beneficial
• Experience in managing and administering MS Sharepoint and Office 365
• A good understanding of Change Management Principles in relation to changing of messaging platform
• Experience in document management systems such as AODocs
• Experience in managing a large Google Workspace domain including third party tools.

Technical skills

• Troubleshooting & Investigation
• GAM Commands
• Google Drive
• Google Workspace Administration

Security Clearance: SC Clearance

Disability Confident

As a member of the disability confident scheme, CLIENT guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group.

Armed Forces Covenant

CLIENT is proud to support the Armed Forces Covenant and as such, we guarantee to interview all veterans or spouses/partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates/military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group.

If you qualify for the above, please notify us.

We will be in touch to discuss your suitability and arrange your Guaranteed Interview.

Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know.

To apply for this role please submit your latest CV or contact Aspect Resources