Be a part of something bigger Our Story
At Radar Healthcare, we're dedicated to improving patient safety by bringing together the expertise of healthcare professionals and the power of intuitive software. Our innovative platform has been developed in partnership with industry experts to ensure organisations always meet regulatory standards - making it easier than ever for healthcare providers to deliver top-quality care to their patients.
We're on a mission to become a world-leading health-tech pioneer, and we know that we can only achieve this with the help of talented individuals like you. If you're passionate about improving healthcare outcomes and want to work in a team of like-minded individuals, we invite you to join us on our journey.
So if you're up for an exciting challenge and want to be part of a team that's making a real impact, we'd love to hear from you!
Our Values
At Radar Healthcare, we are all proud of our values-led, open, supportive and inclusive culture. It's just as important that anyone joining our friendly team share the same values as us, to ensure we're all on the same page from day one, so we're looking for people who feel aligned to the following:
Customer focused with a partnership approach
Open, honest and transparent
Innovative
Ethical, trustworthy and caring
Our People & Culture
At Radar Healthcare, we understand and celebrate the fact that our people are our best assets! We are proud to showcase our diverse and passionate talent that encapsulates our vision, purpose and values in our shared mission of innovation in healthcare. We're an ambitious but caring team, and so supporting our colleagues and partners is always a top priority. Not to mention, we're not all work and no play - we love getting together to celebrate our achievements together in various settings, whether it be our winter and summer socials, our people-led full company days, team get togethers or simply just interacting and supporting one another over coffee breaks either remotely or in person at our Leeds office.
We're also proud to be Great Place to Work-Certified, based on outstanding feedback directly from our team earlier this year, with 91% of the team agreeing that they would strongly endorse my company to friends and family as a great place to work.
The Opportunity Radar Healthcare's New IT Support Engineer
Radar Healthcare is seeking a proactive and skilled IT Support Engineer to provide hands-on technical support across the organisation. This role is critical to ensuring the smooth operation of our internal systems, supporting strategic IT initiatives, and delivering exceptional service to our teams. You'll be joining at a pivotal time as we transition away from outsourced support and bring IT services in-house. You will work closely with the IT Manager and contribute to the development of our service desk, asset management, and compliance systems.
Your journey so far
- Proven experience in IT support, ideally within a healthcare or compliance-driven environment.
- Strong proficiency in Microsoft 365 administration (Exchange, SharePoint, Teams, Intune, Azure AD).
- Familiarity with Windows Server environments and networking fundamentals.
- Experience with device provisioning tools (e.g. Autopilot).
- Understanding of access control policies and cybersecurity best practices.
- Excellent troubleshooting and communication skills.
- Ability to work independently and manage multiple priorities.
Even better if you
- Microsoft certifications (e.g. MS-900, MD-102, AZ-104).
- Experience with cloud platforms (Azure, AWS).
- Knowledge of compliance frameworks (e.g. GDPR, Cyber Essentials, ISO 27001).
- Familiarity with service desk platforms (e.g. Freshworks, Jira, Dynamics).
- Experience with patch management tools and processes.
- ITIL Foundation certification or working knowledge of ITIL principles
The Bigger Picture
Whilst we value professional experiences and qualifications, we're committed to maintaining a culture of growth and development here at Radar Healthcare. We take into account each candidates demonstrable skillset, drive and ethos so even if you don't feel 100% qualified for the role - we welcome you to connect with us. We'd love to hear from passionate candidates from all backgrounds that align themselves with our company values and are excited to make a difference in healthcare!
What we offer in return
A competitive salary of up to £28,000-£32,000 per year, dependent on experience
Values-led culture - we're extremely proud of our culture. Learn more about what makes it special here
Learning & development budget of £1,000 each year to drive your own professional development
Flexible working - We believe in empowering our team to work in a way that suits them best. Whether you're an early bird or prefer working from home most of the time, we trust you to get the job done around our core hours. This is a hybrid role with expectations of working in the office at least once a week and potentially travel to the office as and when required for IT procurement/Asset management.
25 days holiday (+ bank holidays) continually increasing with service, plus the option to buy up to a week to suit whatever adventures or life events you have planned for the year ahead
Birthdays off and a surprise through the letterbox - we love to celebrate each year
Charity leave - giving back is important to us, so we empower all our team members to support charity every year on company time
Mental healthcare - Face to face counselling support, an app, and an Employee Assistance Program and many colleagues trained in mental health first aid
Healthcare - Medicash cover, you get money back when you spend on health appointments e.g. physio, dental, optician, prescriptions, private GP + more
Life cover - a pay-out of 3x your salary to support your beneficiaries if the worst happened
Compassionate leave of up to 5 days time off if you lose a loved one
Paid sick leave - Enhanced sick pay after 6 months (increasing with service)
Enhanced family leave - Primary caregivers 16 weeks full pay, 10 weeks half pay & secondary caregivers 2 weeks full pay and 2 weeks full pay for new arrivals (after 1 year)
Pension - We're invested in your future, we contribute 3% of your salary to your pension pot
Technology - Laptop provided on day one; first week includes a home working risk assessment and setup (second screen, keyboard, mouse, etc.)
Dog-friendly office
Socials - company-wide at least four times per year, plus team-specific events
Discounts on cinema, vouchers, gym memberships, days out and more
Flexible benefits - monthly allowance on our benefits platform to spend on private medical, dental, critical illness, or upgrade covers
We're all different, after all!
Accessibility
If you require any special considerations or adjustments to our application and interviewing process, please let us know. We celebrate diversity and are committed to inclusive and accessible processes for all applicants. If you have a medical condition or disability, we will work to support you in the process.
Connect with us!
We'd love to hear from you! If this role isn't quite right for you but you feel Radar Healthcare could be, click the Connect button on our careers site and we'll keep you in the loop of new opportunities as they arise. You can also find out more about our mission, values and culture by checking out our channels:
Listen to Our What the HealthTech podcast
Connect with us on LinkedIn
Discover why Radar Healthcare is a fantastic place to work from our own people on Glassdoor
Connect with us on our journey and get to know the people who make us shine!
